Two Years of Partnership Strengthening Public Administration in Jordan
Last week marked the successful conclusion of the EU Twinning project “Strengthening the Capacity of the Institute of Public Administration (IPA)”, implemented to support the long-term development of the Jordanian public administration. The project results were presented at a high-level final conference in Amman, bringing together representatives of the Jordanian government up to ministerial level, as well as ambassadors and partners from across Europe.
Over the course of two years, the project has delivered concrete and sustainable outcomes that support modern, competence-based public administration and continuous learning.
Building sustainable learning capacity
One of the key achievements of the project is the creation of Jordan’s own public-sector digital learning environment – the IPA Digital Platform. Often described as a “Netflix of Learning” for public administration, the platform enables scalable, accessible and modern learning for civil servants and supports the institutionalisation of continuous professional development.
In parallel, the project focused on strengthening the foundations of training and learning within IPA. Training design processes were reviewed, developed and modernised to better respond to evolving organisational and leadership needs within the public sector.
New programmes and strengthened expertise
As part of the project, five new training programmes were developed and piloted. These programmes were designed primarily to support senior leadership, while also addressing more technical themes such as data governance and management. Together, they reflect a balanced approach to strategic leadership development and operational capacity building.
The project engaged hundreds of participants from across the Jordanian public administration. Nearly 100 professionals completed in-depth training programmes, supported by mentoring and peer learning activities that strengthened collaboration and knowledge exchange across organisations. In total, 200 evaluations were collected, providing valuable feedback for continuous improvement.
To support sustainability and institutional learning, five handbooks were produced, documenting methodologies, models and good practices developed during the project.
Collaboration and shared learning at the core
Mentoring and peer learning were embedded as integral elements of the project, reinforcing a culture of shared learning and professional development. The project demonstrates how long-term partnership, trust and joint ownership can generate lasting impact in public administration reform.
Warm thanks are extended to all partners and stakeholders involved in this successful collaboration. Special appreciation goes to the expert team, whose contribution was central to the success of the project.
This EU Twinning project stands as a strong example of what sustained cooperation and mutual learning can achieve in strengthening public-sector capacity.
